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Floor Care Dictionary

Abrasion
The action of wearing away floor finish film by friction. Usually caused by particulate soil such as sand, silt, clay, ice melter and dust.

Abrasion Resistance
The ability of a floor coating to resist being worn away by rubbing or friction. Abrasion resistance is not necessarily related to the hardness of a coating but is more correctly correlated to toughness.

Acrylic
The most common polymer component of all floor finishes. Acrylics offer good detergent resistance and produce colorless films. They are a family of thermoplastic resins of acrylic esters [CH2CHCOOR] or methacrylic esters [CH2C(CH3)COOR].

Adhesion
The attraction of a coating to a substrate (floor). Also referred to as the "outward force" of a coating.

Alkaline
Any substance that has pH greater than 9.

Alkaline Cleaner
A cleaner that has a pH higher than 9. This would include all purpose cleaners, degreasers and strippers.

Alkaline Residue
A white powdery residue that is left on the floor after using a highly alkaline stripper and not rinsing. It can be observed by running your hand over the floor surface.

All Purpose Cleaner
Mildly alkaline cleaners that can be used on almost any hard surface and usually will not harm the surface or finish.

Amine
Common class of chemicals that are used in strippers and many heavy-duty cleaners. Strippers of years past used ammonia as an amine source. Modern day strippers use MEA (Monoethanolamine), often referred to as odorless ammonia.

Anti-Slip
The property of a floor finish that makes a floor non-slip.

ASTM
American Society for Testing and Materials. To view the ASTM web site, click here.

Auto-Scrubber
A machine that has two compartments, one for a cleaning solution and the other for recovering soiled solution. As the cleaning solution is applied to the floor, rotating brushes or pads scrub the surface and the soiled solution is picked up at the back of the machine with the use of a self-contained vacuum system.

Blushing
The formation of a white or grayish cast in a finish during drying. Most often caused by one or more of the following: excessive humidity, improper dry time, overly heavy coats or more coats than recommended on the label.

Buffable Finish
A finish that can be repaired or made to have a higher gloss by use of a buffing machine. Typically the machine will have speeds of 175-2000 RPM.

Buildup
Refers to areas of a floor (edges if isle ways or rooms) where the finish does not wear down, but successive coats are applied. Often times these areas take on a darker appearance.

Burnishing
Similar to buffing except the machines used have speeds in excess of 2000 RPM and can be either electric or propane powered.

Caustic (n)
Any strong alkaline material which has a corrosive effect on living tissue and soft metals.

Chemical Resistance
The property of a floor finish that allows it to be unaffected by chemicals that are spilled onto it.

Clarity
The clearness of a liquid product or film.

Coalescing Agent
Solvents (usually glycol ethers) that help in the film formation of finish. These solvents evaporate during the drying process.

Coefficient of Friction
See Slip Resistance.

Cohesion
The attraction of a coating to itself. Also referred to as the "inward force" of a coating.

Compatible
Capable of being used together in a product and having no undesirable effects.

Concrete
Concrete is a mixture of Portland cement, sand and crushed stone or gravel that is made into a paste with water.

Concrete Seal
A protective coating applied to a new or old concrete floor to harden, seal and reduce dusting.

Conductive Floor Finish
A finish that has the ability to take static charges and dissipate them. Also referred to as static dissipative finish or antistatic finish.

Copolymer
A polymer made from two or more monomers.

Cotton Mop
A type of mop head that has high absorbency and is used for wet or damp mopping. Cotton mops are NOT recommended for laying floor finish.

Coverage
Measured in square feet per gallon (or square meters per liter), it is a measurement of how much area a gallon of product will cover.

Crazing
The appearance of very fine cracks on the surface of a dried finish film.

Curing
A term generally applied to the time a floor coating takes to completely dry and reach full hardness. All coatings have varying cure rates.

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Detergent
Cleaning solutions that consist of water and one or more of the following ingredients: Surfactants, builders, solvents, chelating agents and soap.

Detergent Resistance
The ability of a floor finish to withstand deterioration when cleaned with a detergent solution.

Dirt Retention
A finish has high dirt retention when soil from foot traffic becomes embedded into the finish easily and quickly.

Discoloration
The tendency of a floor finish to darken or yellow.

Disinfection
The removal or destruction of pathogens from inanimate objects. Nonpathogenic environmental organisms may not be completely eliminated through disinfection.

Dri-Brite
A type of finish that dries to a high shine without the need for buffing.

Dry Time

The length of time it takes a finish to become tack free, thereby allowing another coat of finish to be applied.

Durability

The ability of a floor finish to withstand wear.

Emulsion
A mixture of liquids that are incompatible, such as water and oil. One of the components will form small droplets in the other with the help of detergents. These systems are usually cloudy or opaque in appearance.

Film
A thin covering or coating.
Finish
A coating that protects a floor from wear and enhances its appearance.

Flexibility
The ability of a floor finish to be pliable and resilient.

Floor Machine
Can be used to describe any number of machines that are power driven and are used to either clean (auto-scrubber) or increase the gloss of the finish (burnishing machine).

Gloss (Depth)
An optical phenomenon of relative gloss perceived when viewing reflective surfaces. This is a qualitative evaluation.

Gloss (Specular)
A quantitative measurement used to show how shiny a surface or film is. The higher the number, the better the gloss.

Gloss Meter
A device used to quantify how much gloss a surface has at various angles. Inside the device, a light is emitted onto a surface that measures how much light is reflected back. The higher the number, the better the gloss.

Grout

Concrete or similar substance used between ceramic, slate and quarry tiles.

Hard Water
Water, which contains the ions of magnesium and calcium. When hard water is used in a cleaning system, insoluble materials may form. This is called a precipitate. Hard water is usually expressed in parts per million or grains. 1 grain hard water = 18 PPM hard water.

Hardwood Floor
A floor made of any number of species of wood including maple, oak and beech.

Heeling
The practice of tilting a floor machine to exert increased pressure on a specific area of a floor.

High Speed
A range of floor machines which have speeds between 500 - 1500 RPM's.

Humidity
The measure of moisture in the air.

James Machine

A machine that measures the static coefficient of friction of a floor finish. This is the measure of how slip resistant a finish is. Also known as ASTM test method D2047. The sufficient James Machine reading to indicate slip resistance is 0.5 or greater.

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Leveling
The ability of a floor finish to be completely flat when dry. If mop marks are evident in a dry finish, it is a sign of poor leveling.

Linoleum Flooring
Linoleum flooring normally is found in sheets and is made of oxidized linseed oil or a combination of drying oils, wood flour and/or ground cork, resins and pigments.

Marble Flooring
Marble is formed from limestone that has been subjected to great heat and pressure in the Earth's crust. It consists chiefly of calcite or dolomite, or a combination of these carbonate minerals. It can be scratched easily and is very sensitive to strong acids or strong bases (alkali).

Metal-Interlock
The process of bonding two polymer particles together using a metal ion such as zinc. This is also known as cross-linking.

Mill Finish
The factory finish that is spray-applied to new tiles to protect them from damage.

Monomer
A simple compound (i.e. methyl methylacrylate) that can react and form a polymer. Monomers can react with themselves to make a homopolymer (i.e. polyethylene) or react with different monomers to form something more complex called a copolymer.

Mop Drag
Resistance felt when pulling a mop across a floor. Drag felt when recoating a finish usually is a sign of applying the finish too early.

M. S. D. S.
Material Safety Data Sheet. Required for all products. It lists hazardous ingredients for particular compound and also details safety precautions and first aid information.

Neutral
Neither acid nor alkaline. Neutral generally means pH in the 5.0 to 9.0 range, but true neutral is pH 7.0.

Neutral Cleaner
A cleaning product that has a pH near 7.0. They are recommended for daily use on finished floors or alkaline sensitive floors like marble because of their non-harmful effects on the finish or flooring.

Neutralize
To change the pH of a substance to 7. Either raising the pH of an acid or lowering that of a base.

Non-Buff Finish
Refers to harder finishes that do not respond well to buffing or burnishing, but may respond to spray buffing.

Non-Volatile Solids
Measured in percentage, they are the materials that are left when all water and other solvents are driven off a coating during drying. In a floor finish, the solids are what forms the film on the floor.

Optical Brighteners
A substance that absorbs UV light sources and emits only visible light, which gives a brightening effect.

Peeling
The pulling away of a coating from its substrate caused by a lack of adhesion.

pH
The measure of hydroxyl (OH-) or hydrogen (H+) ions in a solution. Acids contain varying levels of hydrogen ions, bases contain hydroxyl ions. A pH of 7 is neutral, but for cleaning purposes, a pH of 5-9 is considered to be in the “neutral” range. Below 5 is acidic and greater than 9 is alkaline.

Plasticizer
Special solvents that help in the good film formation of a floor finish. These solvents stay in the film when the finish is completely dried which allows the film and remain flexible.

Polyethylene Wax
A type of polymer that is added to floor finishes, usually in small amounts, to impart certain properties. For example, hard waxes can improve black heel mark resistance but often reduce slip resistance. Soft waxes improve buffability and slip resistance but decreases heel mark resistance. Polyethylene is made by polymerizing the gas ethylene (C2H4).

Polymer
A very large molecule that is made of smaller units called monomers. In acrylic floor finishes, it is an acrylic or acrylic/styrene polymer that eventually forms the film.

Polyurethane
A large family of polymers often used in floor coatings because urethane films can provide greater hardness without brittleness than is possible with most other polymers. They also have good chemical resistance combined with good adhesion. Aliphatic urethanes (water-based) are made by reacting organic isocyanate with compounds containing a hydroxyl (OH) group.

Powdering
The disintegration of a finish that results in a fine powdery substance. Poor bonding (adhesion) of the finish to the substrate (floor) is a major cause. It can also occur during burnishing when a finish is not fully cured or when an improper or poorly maintained polishing pad is used.

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Rayon Blend Mop
Refers to the type of yarn used in producing the mop and is the preferred one for applying finish.

Recoat
The process of applying multiple coats of floor finishes over one another to increase the appearance and protection of the flooring.

Repairability
The ability of a floor finish to return to its original appearance after it has deteriorated from wear. Usually accomplished through deep cleaning and buffing or burnishing.

Resilient Flooring
A term used to describe flooring that is not considered hard floor surfaces (stone our poured floors). Includes, but not limited to, vinyl, vinyl composition, linoleum and rubber.

Restorer
A chemical product that is either mopped, auto-scrubbed or sprayed on a floor finish and then is buffed or burnished to enhance appearance and increase slip resistance.

Scuff Marks
Occur when a person walks without lifting their feet. A finish that is hard to scuff is said to have good scuff resistance.

Sealers
Coatings that are designed to fill in pores of a substrate quickly and more efficiently than a finish would.

Shelf Life
The length of time an unopened product will remain unchanged in its container after packaging.

Slip Resistance
The frictional force opposing movement of an object across a surface. In the floor finish industry, this usually refers to how easily the heel or sole of a shoe slides across a finish. A value of 0.5 or greater using the ASTM D2047 method is considered safe for walking on.

Solution
A single, homogenous liquid that is a mixture in which the components are uniformly distributed throughout.

Spray Buffing
A buffing program that involves the spraying of a cleaner/restorer solution onto the floor then going over the wet areas with a buffing or burnishing machine.

Stripper
Chemical solutions that are designed to remove floor finishes from the floor. They usually contain some type of solvent that will dissolve the polymer particles thereby allowing them to be picked up off the floor.

Styrene
A low-cost polymer that is dispersed with acrylics and is used in many coatings. Styrene offers good detergent resistance, low soil pick-up and low water absorption.

Surfactant
Surface active agent (surfactant) that contains a water hating (hydrophobic) portion and a water loving (hydrophilic) portion. Surfactants emulsify and suspend oils and dirt in solution to keep them from re-depositing on the surface being cleaned.

Synergistic
When in a solution, the effects of the combined individual ingredients are greater than if they were by themselves.

Tack Rag
A cloth moistened with a liquid or water used to remove dust from a floor before coating.

Tackiness
Another term for describing a coating that's sticky. Before a coating is completely dry it will go through a tacky stage.

Thermoplastic
A type of polymer that can be reshaped when heated and dissolves in suitable solvent. Acrylic is an example of a thermoplastic polymer.

Thermoset
A type of polymer that is elaborately cross-linked and three-dimensional. It decomposes upon heating and is insoluble. Epoxy is an example of a thermoset polymer.

Total Solids
All materials in a cleaner or finish that remain after all water and solvents have been removed.

UL (Underwriters Laboratories)
Underwriters Laboratories (UL) is an independent, not-for-profit product safety testing and certification organization. They test Essential floor care products as to their slip resistance.

Ultra High Speed
This refers to burnishing machines that have speeds of 2,000+ RPMs. These machines are propane, battery or electric powered.

Urethane
See Polyurethane.

V.O.C.
Volatile Organic Compounds. This is a measure of the non-water solvents that are in a particular product.

Vinyl Composition Tile
See Resilient Flooring.

Viscosity

Refers to how thick or thin a product is. Different scales are used to measure this property.

 

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